Flat Rate vs T&M

bill.birch@oxnard.org

Mon, Jan 7, 2019, 3:24 PM

All,

I'd like to inquire as to how many of you are using a "Flat Rate" versus a "Time and Materials" model of charging your customers? If you are using a flat rate; why did you choose this method, how are you covering all of the different vehicle makes types of equipment we are responsible for? Did you develop your own Standard Repair Times (SRT's)?

Thanks in Advance,
Bill

Bill Birch
Fleet Services Manager
City of Oxnard, Fleet Services Division
Office (805) 385-8080
Cell (805) 207-0796
Fax (805) 385-8053
bill.birch@oxnard.org
"An ASE Blue Seal Shop"